Returns & Exchanges
At The Bridge, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return policy for all unworn garments. Whether it is a fit issue or a change of heart, we are committed to making your exchange or refund process as effortless as your style.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, secure it to the outside of your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.